How to protect the privacy of your small business

Much like an entrepreneur would incorporate a business to ensure it receives limited liability protection, it is critical that owners of small to medium-sized businesses (SMBs) emphasize protecting the privacy of a small business.

Data breaches and cybersecurity threats can threaten the security and privacy of a small business. A cyber attack, for instance, can result in stolen personal data from customers. Some of this data might later be used for identity or credit card theft purposes.

Customers that are the victims of cyber attacks might not feel comfortable shopping with the company again. As a result of a security breach, the business might lose valuable clients and their trust. The more severe a security breach, the higher risk a business has of losing even more private information pertaining to the company.

Tips for protecting the privacy of your business online

Never say that a data breach or cybersecurity threat cannot happen to a small business. The good news is that protecting data is not as expensive or intensive as one might imagine. Follow these best practices to protect your data and decrease the risk of cybersecurity threats.

  1. Establish a privacy policy.
  2. Train and educate employees.
  3. Invest in security software.
  4. Implement multi-factor authentication.
  5. Use a secure WiFi network.
  6. Regularly backup data.
  7. Invest in cyber liability insurance.

Let’s explore best practices for privacy protection a little more in-depth.

1. Establish a privacy policy

One of the best cybersecurity practices to protect the privacy of a small business, its employees, and its customers is to create a privacy policy. Explain in a privacy policy how the business will work to keep personal information safe.

Some businesses collect customer data, such as names, phone numbers, and email addresses. The privacy policy should be able to detail what kind of data the business is collecting, what the company plans to do with it, and security measures that will help protect this data. Avoid collecting sensitive data, like social security numbers (SSNs) or other confidential information from customers.

2. Train and educate employees

Did you know human error is the cause of 90% of data breaches? Small businesses must take the time to train and educate employees to protect this information. This training will allow employees to better understand the important role they play in helping protect customer data and other valuable business information.

Employee training for how to protect the privacy of a small business should prioritize the following areas:

  • Tips for creating strong passwords and resetting these passwords every 60 to 90 days.
  • Learning about the latest news and trends in fraud schemes.
  • Security best practices, such as knowing how to spot unsolicited or unknown emails and avoiding opening email attachments and clicking on suspicious links.
  • Advice on safeguarding sensitive data. For example, employees can be taught to store data in spaces approved by the business, like an authenticated company cloud service.

Once training is complete, small businesses can have employees sign documents or print off paperwork stating they have been properly trained and educated on the company’s security policies.

3. Invest in security software

Small businesses are often advised to run a “clean machine.” This means downloading up-to-date software, web browsers, and operating systems to keep viruses and malware from internally impacting the privacy of the small business.

What kinds of software should entrepreneurs install to protect the privacy of small businesses? Here are a few options to consider for data security purposes:

  • Anti-malware software to help combat phishing attacks.
  • Network security software to scan and identify vulnerabilities prior to a data breach.
  • Antivirus software which scans for viruses and malware after each computer update.
  • Firewall software to keep cyber-attackers from entering a private network and accessing its data.
  • Computer security software for real-time protection against any incoming threats. This software also scans computers for existing threats and identifies, blocks, and deletes suspicious codes and software.

Remember to audit your website regularly and turn on automatic updates on software programs.

4. Implement multi-factor authentication

Part of employee security training includes learning how to create strong passwords and regularly changing these passwords every 60 to 90 days. Another best practice for protecting passwords and ensuring safe logins is implementing multi-factor authentication.

Multi-factor authentication helps verify the identity of the person logging in and adds an extra layer of security protection by asking for additional information along with their username and password.

What is multi-factor authentication? Let’s say an employee is logging into their work portal. They type in their username and password but must provide additional information before they may complete the login process.

Some examples of multi-factor authentication include receiving a call on an employee’s cell phone or texting a passcode. Multi-factor authentication helps verify the identity of the person logging in and adds an extra layer of security protection.

5. Use a secure Wi-Fi network

Wifi router on a yellow background

Most small businesses have a Wi-Fi network in place for employees and staff members. This network should be secure, encrypted and hidden.

Employees working from home or working remotely should utilize a virtual private network (VPN) to protect business data and other confidential information.

6. Protect the privacy of your small business by regularly backing up data

Remember to backup essential data regularly on computers! Some of this data might include Word processing documents, spreadsheets, financial files, accounts receivable and payable files, human resources files, and databases.

Turn on automatic settings to backup these files. Data stored in the cloud should also be backed up regularly, too.

Do you have print copies of important documents? Keep them stored in a safe, separate location from the business in the event of a natural disaster or any other issue that can potentially impact the business.

7. Invest in cyber liability insurance

There are insurance options available for data breach and cyber liability purposes.

Entrepreneurs can reach out to these insurance companies for a quote and make a purchase based on the needs of the business to further ensure the security and privacy of the small business.

Privacy is an important asset for small businesses and will continue to be important in the future. Hopefully, these guidelines on how to protect the privacy of your small business can help move your business in a more secure direction.

5 Ways to Start Digital Marketing in the Next 24 Hours

5 Ways to Start Digital Marketing in the Next 24 Hours

At some point you need to stop thinking and start doing. When it comes to digital marketing, that sentiment is doubly true because literally doing anything could instantly impact your business. Here’s how to start marketing online within the next 24 hours.

You’ve already realized that you’ll need to do something with social media, and probably incorporate an email promotion or two. But, you just don’t know where to start. What’s the right way to post on social media and the absolute wrong way to send a promotional email? Luckily, digital marketing isn’t nearly as permanent as sending a plane into the sky to promote your company, only to realize they misspelled your website name.

With digital marketing, you get free access to a huge audience of prospects.

Not only can you create top-quality content that makes them fall in love with your brand, but you can get data and analytics that aren’t available from the people who might have seen your plane flying around the city.

Digital marketing is the next step in your marketing strategy, and here’s exactly how you can get started in the next 24 hours.

#1: Create a Digital Marketing Channel

The best thing you can do to start digital marketing is to set up your social media channels.

The first step to starting a digital marketing strategy is creating a channel for it. This is where most entrepreneurs start to get overwhelmed, asking themselves, “But, WHICH channel should I choose?”

The answer is based on your customer avatar. Your first digital marketing efforts should be on the channel that customer avatar spends most of their time on.

For example, an ecommerce fashion boutique can look into Instagram and TikTok. A media company will want to create an email newsletter and a Twitter. And a SaaS tool can use Quora and Reddit. If you don’t know which channel to start with, don’t guess. Ask your current customers where they spend the majority of their time—and then build a strategy around those channels.

#2: Send an Onboarding Email to Your Customers

If you have customers, you have an email list. Whether that email list has been utilized or not is another story. Since you already have this digital marketing channel, let’s use it strategically to get your customers to refer their friends, family, and online audience and ascend the Customer Value Journey ladder to your high-tier offers.

Email marketing starts with an indoctrination email. This is the first email someone gets from your business that tells them who you are and what to expect in the next emails you send.

For example, you can let your customers know you’re doing a giveaway and the winner will be chosen from those that share their referral link. Or, you can tell your audience that you have a special offer coming up soon and that you’ll email them to tell them when it’s live. Email is the best digital marketing channel for conversions—so make sure to use it.

#3: Post Content to Your Social Media Channels

Just because you’re on social media doesn’t mean you have a strategy. You might have an intern randomly posting content on behalf of your brand, but the reality is that social media is a full-time job (if you want to do it right). It requires a strategy for cold, warm, and hot leads and you’ll need to create highly engaging and converting content to get an ROI.

You don’t need to do all of that in the next 24 hours, though. To start digital marketing today, all you need to do is post something to your social media feeds. It could be an Instagram story showing the behind-the-scenes of working at your company, a feed post of a testimonial, or a tweet about a relatable thought your brand has on their industry. Just hitting publish starts your digital marketing strategy—which makes the barrier to entry absolutely tiny.

#4: Ask Your Audience for Their Opinion on Upcoming Offers

To start digital marketing fast, talk to your audience about your upcoming offers.

Marketing is all about asking your customer avatar questions and having them tell you what they want. If you’re doing it any other way, we confidently predict you’re not getting the results you want from your strategy.

To start digital marketing in the next 24 hours, ask your audience what content they’d like to see from you. This is market research—a foundational step of creating a marketing strategy.

You can ask your current customers, subscribers, or any social media audience you’ve happened to build. Here’s something you can copy and paste for them, “We’re building out our content calendar for the next few months and wanted to ask—out of these 5 topics, which are the most interesting to you?”. Based on their feedback, you can start to create the content that you’ll build your digital marketing strategy around.

#5: Use Your Personal Social Media Profiles to Talk About Your Expertise

What happens if you don’t have an email list or a social media audience for your brand…whatsoever? Well, it’s time to look at your personal social media profiles. Personal branding brings in dividends because it’s not a business talking about how great it is.

It’s a CEO, founder, or employee showing how much they know about their customer avatar’s problem—and why they’re perfectly positioned to solve it for them.

Personal branding is a form of digital marketing. You’ll use your personal social media profiles (like Instagram or Twitter) to give trainings, show the behind-the-scenes of your business, talk about your products, and ask your audience questions that will help you create more content (see #4). It never hurts to build out your personal brand, especially now that consumers are more interested in employee-generated content than brand-created content.

Time To Hit Publish

This is the moment you’ve been procrastinating. It’s time to hit publish on your first piece of content—starting your digital marketing strategy. We know this can feel scary and like you’re going to mess it up, but that’s the beauty of *digital* marketing. You’re not printing 1,000 flyers and hoping you didn’t make a typo. You’re publishing a social media post or hitting send on an email. There’s a lot less risk than in physical marketing!

You can start your digital marketing strategy in the next 24 hours with one or more of these strategies:

#1: Create a digital marketing channel

#2: Send an onboarding email to your customers

#3: Post content to your social media channels

#4: Ask your audience for their opinion on upcoming offers

#5: Use your personal social media profiles to talk about your expertise

Inside of DigitalMarketer Lab, you can learn the foundations of digital marketing, like creating an SEO strategy or starting marketing on social media. Sign up for Lab to get access to Insider Trainings, Workshops, and Playbooks designed for new marketers just like you.

Source: digitalmarketer.com ~ Image: Canva Pro

How to Add a WordPress Post

How to Add a WordPress Post

Adding a post in WordPress is a core function for anyone running a blog or news-oriented website. Here’s a breakdown of the process:

1. Accessing the Post Editor:

  • Log in: Begin by logging into your WordPress dashboard.
  • Navigate: In the left-hand menu, find “Posts” and click “Add New.” This will open the WordPress block editor, where you’ll create your post.

2. Creating Your Post:

  • Title: Enter a compelling title for your post in the designated title field.
  • Content: Use the block editor to add your content. You can add text, images, videos, and various other media elements. WordPress uses “blocks” to organize content, making it flexible and user-friendly.
  • Categories and Tags:
    • Categories help organize your posts into broad topics.
    • Tags provide more specific keywords related to your post’s content.
    • Adding these helps readers find related content on your site.
  • Featured Image: Set a featured image to represent your post. This image will often appear at the top of your post and in blog listings.
  • Post Settings:
    • You can adjust various post settings in the right-hand sidebar, such as the author, publication date, and permalink (the post’s URL).

3. Publishing Your Post:

  • Preview: Before publishing, use the “Preview” button to see how your post will look on your website.
  • Publish: Once you’re satisfied, click the “Publish” button to make your post live. You can also schedule posts to be published at a later date.

Key Points:

  • WordPress Block Editor (Gutenberg): Familiarize yourself with the block editor, as it’s the primary tool for creating content in WordPress.
  • SEO: Consider search engine optimization (SEO) when writing your post. Use relevant keywords in your title and content, and optimize your featured image.
  • Consistency: Regularly publishing new posts helps keep your website fresh and engaging.

Image: Canva Pro

The Elements of WordPress ‘Appearance’

The Elements of WordPress 'Appearance'

The “Appearance” section of the WordPress dashboard is where you control the visual presentation of your website. It’s a crucial area for customizing your site’s look and feel. Here’s a breakdown of the key elements within the “Appearance” menu:

1. Themes:

  • Theme Selection:
    • This is where you can browse, install, and activate WordPress themes. Themes dictate the overall design and layout of your website.
    • You can choose from a vast repository of free themes from the WordPress.org theme directory, or install premium themes.
  • Theme Customization:
    • Each theme has its own set of customization options, which may include things like color schemes, fonts, and layout settings.

2. Customize:

  • WordPress Customizer:
    • The Customizer provides a live preview of your website as you make changes.
    • It allows you to adjust various aspects of your theme, such as:
      • Site identity (logo, site title, tagline)
      • Colors and backgrounds
      • Menus
      • Widgets
      • Homepage settings
      • And more, depending on the theme.

3. Widgets:

  • Widget Areas:
    • Widgets are small blocks of content that you can place in designated areas of your theme, such as sidebars and footers.
  • Widget Management:
    • You can add, remove, and rearrange widgets to customize the content displayed in these areas.
    • Common widgets include search bars, calendars, recent posts, and social media links.

4. Menus:

  • Navigation Menus:
    • This is where you create and manage your website’s navigation menus.
    • You can add links to pages, posts, categories, and custom URLs.
    • You can also create multi-level menus with sub-items.
  • Menu Locations:
    • Themes define where menus can be displayed on your website (e.g., header, footer).

5. Theme Editor:

  • Code Editing:
    • This section allows you to directly edit the code files of your active theme.
    • Caution:
      • This is an advanced feature, and incorrect edits can break your website. It’s generally recommended to avoid editing theme files directly unless you have coding experience.

Key Concepts:

  • Theme Flexibility:
    • WordPress themes provide a high degree of flexibility in customizing your website’s appearance.
  • User Experience:
    • The “Appearance” settings play a crucial role in creating a positive user experience.

By mastering these elements, you can create a visually appealing and user-friendly WordPress website.

The Basic Elements of WordPress

The Basic Elements of WordPress

WordPress, as a powerful content management system (CMS), is built upon several fundamental elements. Understanding these elements is crucial for effectively managing and customizing your WordPress website. Here’s a breakdown of the basic components:

1. WordPress Core:

  • This refers to the foundational files and code that make WordPress function. It’s the base software that powers your website.
  • These core files handle essential operations like database interactions, user management, and content processing.

2. WordPress Database:

  • WordPress uses a database (typically MySQL) to store all your website’s data, including:
    • Posts and pages
    • User information
    • Settings
    • Comments
  • This database is what allows WordPress to dynamically generate your website’s content.

3. WordPress Themes:

  • Themes control the visual appearance of your website. They determine the layout, design, and style.
  • Themes are collections of files (PHP, CSS, JavaScript) that work together to present your content.
  • You can choose from a vast library of free and premium themes to customize your site’s look.

4. WordPress Plugins:

  • Plugins extend the functionality of your WordPress website. They add new features and capabilities.
  • Plugins can perform a wide range of tasks, such as:
    • Improving SEO
    • Adding contact forms
    • Enhancing security
    • Creating e-commerce stores
  • Like themes, plugins are available in both free and premium versions.

5. WordPress Dashboard (wp-admin):

  • This is the administrative interface where you manage your WordPress website.
  • From the dashboard, you can:
    • Create and edit content
    • Manage users
    • Install themes and plugins
    • Configure settings

Key Concepts:

  • wp-content folder: this folder contains user uploaded content. Themes, plugins, and uploads are all contained within this folder.
  • Files: WordPress utilizes many files, and especially PHP files, to operate.
  • Users: WordPress has a user management system, that allows for different roles, and permissions.

By understanding these core elements, you can effectively build and manage a WordPress website that meets your needs.

The Basic Settings at WordPress

The Basic Settings at WordPress

When you’re setting up a WordPress website, there are several key settings that you’ll want to configure. These settings control various aspects of your site’s functionality and appearance. Here’s a breakdown of the most important ones:

1. General Settings:

  • Site Title and Tagline:
    • This is where you define the name of your website and a brief description. These are crucial for branding and SEO.
  • WordPress Address (URL) and Site Address (URL):
    • These settings determine the URLs where your WordPress files are located and where your website is accessed. In most cases, they’ll be the same.
  • Email Address:
    • This is the email address that WordPress will use to send administrative notifications.
  • Membership:
    • You can choose whether or not to allow users to register on your site.
  • Time Zone, Date Format, and Time Format:
    • These settings ensure that your website displays the correct time and date.

2. Writing Settings:

  • Default Post Category:
    • This setting allows you to select the default category for new posts.
  • This area also has some settings related to posting via email.

3. Reading Settings:

  • Your homepage displays:
    • You can choose whether your homepage displays your latest posts or a static page.
  • Blog pages show at most:
    • This setting controls the number of posts displayed on your blog pages.
  • Search Engine Visibility:
    • You can discourage search engines from indexing your site (useful during development).

4. Discussion Settings:

  • These settings control how comments are handled on your website, including:
    • Comment moderation
    • Email notifications
    • Avatar display

5. Media Settings:

  • These settings define the default image sizes that WordPress generates when you upload images.

6. Permalinks Settings:

  • Permalink structure:
    • This setting determines the URL structure of your posts and pages. It’s crucial for SEO. “Post name” is generally considered the best option.

7. Privacy Settings:

  • This is where you can manage your website’s privacy policy.

Key Takeaways:

  • Taking the time to configure these basic settings is essential for a well-functioning WordPress website.
  • Pay close attention to the permalink settings, as they have a significant impact on SEO.
  • Regularly review your settings to ensure they align with your website’s needs.
  • It is always a good idea to check your settings after installing a new theme, or plugin.

Image: Canva Pro

10 Reasons to Create a WordPress Website

10 Reasons to Create a WordPress Website

Creating a WordPress website offers numerous advantages, making it a popular choice for individuals and businesses alike. Here are some key reasons:

1.  Ease of Use:

  • WordPress boasts a user-friendly interface, making it relatively easy to create and manage a website, even for those with limited technical skills.
  • The visual editor and intuitive dashboard simplify content creation and website customization.

2.  Flexibility and Customization:

  • WordPress offers a vast library of themes and plugins, allowing for extensive customization to match any design preference or functionality requirement.
  • From simple blogs to complex e-commerce stores, WordPress can adapt to various website types.

3.  Large Community and Support:

  • WordPress has a massive and active community, providing ample support through forums, tutorials, and documentation.
  • This community ensures that help is readily available when needed.

4.  SEO-Friendly:

  • WordPress is inherently SEO-friendly, with clean code and customizable settings that enhance search engine visibility.
  • Numerous SEO plugins are available to further optimize website content and structure.

5.  Cost-Effectiveness:

  • WordPress itself is free and open-source, reducing initial setup costs.
  • While premium themes and plugins are available, many free options provide sufficient functionality for most websites.

6.  Scalability:

  • WordPress can grow with your website, accommodating increasing traffic and content volume.
  • Its scalable architecture ensures that your website can handle future growth.

7.  Content Management:

  • WordPress excels as a content management system (CMS), making it easy to create, edit, and organize website content.
  • It is very easy to add and edit blog posts, and pages.

8.  E-commerce Capabilities:

  • Plugins like WooCommerce transform WordPress into a powerful e-commerce platform, enabling online sales and transactions.

9.  Mobile Responsiveness:

  • Many WordPress themes are designed to be mobile-responsive, ensuring that your website looks great on all devices.

10. Large selection of plugins:

  • There are plugins for just about any function that you could imagine for a website.

Image: Canva Pro

The Benefits of Using the WordPress Website Platform

The Benefits of Using the WordPress Website Platform

WordPress has become a dominant force in web development, and for good reason. Its widespread popularity stems from a robust combination of user-friendliness, flexibility, and a supportive community. Here’s a breakdown of the key benefits of using the WordPress platform:   

1. User-Friendly Interface:

  • WordPress boasts an intuitive dashboard, making it accessible even for those with limited technical expertise.   
  • Creating and managing content, from blog posts to full-fledged pages, is straightforward.   
  • The Gutenberg block editor simplifies page layout, allowing users to visually construct their web pages. 

2. Flexibility and Customization:

  • WordPress offers a vast library of themes, providing diverse design options to suit any website’s aesthetic.   
  • Plugins extend WordPress’s functionality, enabling users to add features like e-commerce capabilities, contact forms, and SEO tools.   
  • This level of customization makes WordPress suitable for a wide range of websites, from personal blogs to complex business sites.   

3. Open-Source and Community Support:

  • As an open-source platform, WordPress benefits from a global community of developers who contribute to its ongoing improvement.   
  • This community provides extensive support through forums, tutorials, and online resources.   
  • Regular updates ensure that WordPress remains secure and up-to-date with the latest web standards.  

4. SEO-Friendly:

  • WordPress is built with SEO best practices in mind, providing a solid foundation for search engine optimization.   
  • Numerous SEO plugins, such as Yoast SEO, further enhance a website’s visibility in search results.   
  • This helps website owners to gain organic traffic.   

5. Mobile Responsiveness:

  • In today’s mobile-first world, WordPress themes are designed to be responsive, ensuring that websites look and function flawlessly on all devices.   
  • This provides a consistent user experience for visitors, regardless of whether they’re using a desktop, tablet, or smartphone.   

6. E-commerce Capabilities:

  • Plugins like WooCommerce transform WordPress into a powerful e-commerce platform.   
  • This allows businesses to easily create and manage online stores, process payments, and track inventory.   
  • WordPress itself is free to download and use.   
  • While premium themes and plugins are available, many free options provide excellent functionality.   
  • This makes WordPress a cost-effective solution for individuals and businesses on a budget.

In essence, WordPress provides a powerful and versatile platform that empowers users to create and manage their online presence with ease.   

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What Skills Are Needed for Digital Marketing?

What Skills Are Needed for Digital Marketing?

The digital marketing landscape is constantly evolving, so it’s important for digital marketers to have a wide range of skills. Some of the most essential skills for digital marketers include:

  • Data analysis: Digital marketers need to be able to collect and analyze data to track the performance of their campaigns and make informed decisions about how to improve them.
  • Content creation: Digital marketers need to be able to create engaging content that will attract and retain customers. This content can take many forms, including blog posts, articles, social media posts, videos, and infographics.
  • Search engine optimization (SEO): SEO is the process of improving the visibility of a website or web page in search engine results pages (SERPs). Digital marketers need to understand the basics of SEO and how to implement SEO best practices.
  • Pay-per-click (PPC) advertising: PPC advertising is a form of online advertising where businesses pay each time someone clicks on their ad. Digital marketers need to understand how to create effective PPC campaigns that will generate leads and sales.
  • Social media marketing: Social media marketing is the use of social media platforms to connect with customers and promote products or services. Digital marketers need to be familiar with the different social media platforms and how to use them effectively.
  • Email marketing: Email marketing is a form of direct marketing that involves sending emails to a list of subscribers. Digital marketers need to know how to create effective email campaigns that will generate opens, clicks, and conversions.
  • Web analytics: Web analytics is the process of collecting and analyzing data about website visitors. Digital marketers use web analytics data to track the performance of their website and make improvements to increase traffic and conversions.
  • Creativity: Digital marketers need to be creative in order to come up with new and innovative ways to reach their target audience.
  • Problem-solving: Digital marketers need to be able to identify and solve problems quickly and effectively.
  • Communication: Digital marketers need to be able to communicate effectively with a variety of stakeholders, including clients, colleagues, and customers.

In addition to these essential skills, digital marketers may also need to have specific skills in areas such as graphic design, video editing, or web development. The specific skills required for a digital marketing role will vary depending on the size and industry of the company, as well as the specific responsibilities of the role.

If you’re interested in a career in digital marketing, it’s important to develop the skills and knowledge that employers are looking for. There are a number of ways to do this, including taking online courses, attending workshops, and reading industry publications. You can also gain experience by working on personal projects or volunteering for a nonprofit organization.

With the right skills and experience, you can build a successful career in digital marketing.

Image: Canva Pro